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How uno89 Handles Your Personal Information

We keep your account data, payment details and session activity under strict internal controls. This policy explains what we collect, why we store it and how you can request changes or deletion — all within the framework of applicable local law in eligible regions.

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uno89 How uno89 Handles Your Personal Information
DATA HANDLING PRACTICES

Explore How We Protect What You Share

Privacy is not a single checkbox — it runs through every layer of how we operate your account, process payments and store session records. Here is a closer look at the specific practices we follow to keep your information under control and transparent.

Encryption at Rest All personal and financial records sit in encrypted storage. Even if underlying infrastructure were compromised, raw data remains unreadable without the corresponding decryption keys held in a separate, access-controlled environment.
Cookie Management We use functional cookies to keep you logged in and analytics cookies to understand which lobby sections get the most traffic. You can disable non-essential cookies through your browser or device settings without losing core account functionality.
Account Security Each login attempt is verified against your registered device fingerprint and IP history. If something looks unusual — a new city, a new device — we trigger additional verification through your registered phone number before granting wallet access.
Data Retention We keep transaction data only as long as operational reconciliation or applicable regional regulation requires. Once that window closes, records are purged from active systems and removed from backups on a scheduled cycle.
Third-Party Sharing Your data stays with us. We share information only with payment processors like DANA, OVO and GoPay to complete your transactions, and with fraud-prevention services that help us flag suspicious activity on your account.
Requesting Changes You can ask us to correct inaccurate details, export a machine-readable copy of your stored data or delete your account entirely. Submit the request through live chat, email or the account settings panel and we will confirm completion.
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about your personal data or want to exercise any of your rights, reach out through one of these channels. We aim to respond within a reasonable timeframe and will confirm receipt of your request so nothing gets lost.

Live Chat Open the chat widget from any page on the site. Let the agent know your request is privacy-related and they will route you to the data team, who can action account reviews, data exports or deletion requests tied to your registered email.
Email Send your request to our support address with the subject line referencing privacy. Include the email or phone number linked to your account so we can locate your records quickly without unnecessary back-and-forth verification loops.
Account Settings Log in and head to the security section inside your account panel. From there you can update personal details, revoke marketing consent, download a copy of your stored data or submit a formal deletion request — all without waiting for an agent.

Check Common Questions About Your Data Rights

These are the questions our support team fields most often regarding personal data, cookies and account privacy. If your specific concern is not covered here, reach out through the contact paths above and we will clarify directly.

We collect your name, email, phone number and e-wallet identifier for DANA, OVO or GoPay. This is the minimum needed to verify your identity, process deposits and withdrawals, and contact you about account activity.

No. We do not sell or rent your information to advertisers. Data leaves our systems only when it must reach a payment processor to complete your transaction or a fraud-detection service to protect your account.

Log in to your account settings and submit a deletion request, or contact our privacy team via live chat or email. Once verified, we remove your personal records from active systems and schedule backup purges.

We use functional cookies to maintain your session and analytics cookies for traffic patterns. You can disable analytics cookies through your browser settings without losing the ability to log in or access your wallet.

Transaction data is kept for as long as required for reconciliation and any applicable regional obligations. After that period, records are encrypted-deleted from active storage and removed from backups on our scheduled cycle.

Yes. Any update to this policy is published on this page with a revised date shown at the top. For significant changes that affect your rights, we also send a notification to your registered email address.

You can request a machine-readable export through the account settings panel or by contacting support. The file includes your profile details, transaction history and any consent records we have on file.

Wallet identifiers and transaction records are stored in encrypted form, separate from general account data. We never store full e-wallet PINs or authentication tokens — those remain exclusively between you and your payment provider.

Inactive accounts still fall under our retention schedule. If no activity occurs beyond the retention window and no legal hold applies, we purge personal records automatically and notify you at your registered email beforehand.

We log IP addresses and device fingerprints to detect unusual login attempts and protect your wallet. This data is used solely for security purposes and is not shared with third parties for tracking or advertising.

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